Management Staff and Shift Leaders
Assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.
(Based on customer flow, quality, service, cleanliness and value presentation to customers, a Treat Area Person is representing this restaurant to customers during entire shift.)
Operates chill area in accordance with established PRIDE standards, policies and procedures. Responsible for quick, accurate and safe treat production process. Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness. Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate. Communicates all significant issues, both positive and negative, with management staff.
Move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. The independent business owner will make accommodations to these physical requirements, if possible. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.